Nicole joined the agency as a temporary employee in May 2012 and became a full time member in September 2012. She earned her Property & Casualty Insurance license in December 2012. She is a recent graduate of Columbia College-Evening Campus with her associates degree in Business Administration. Nicole moved to Missouri in 2005 from the Northwest Indiana/Chicagoland area and currently resides in Centralia, MO with her family. She is a CSR (customer service representative) with the agency, mainly handling personal lines accounts.